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FAQ's
Can I buy online?
No we are afraid not, you
can view the prom dresses,
bridal gowns,
bridesmaid
dresses
and evening dresses
online but you have to
come in to order them
Why do I need to book an
appointment to view dresses?
When you are looking for a
dress, to ensure you get the most from
your time with us, we operate with one and a
half hour
appointment slots. We ask that you arrive
on time to allow
you plenty of time to choose the dresses
you wish to try on. This gives you the full time
to try on the chosen dresses. However sometimes you may need longer as we understand this is
a big decision, so please call us on 07518 510800 to discuss your requirements and book
your appointment and we will work around what
suits you.
How do I pay for my
Dress?
When you place your order
for your dress we ask for a 50% non-refundable deposit to
secure the dress and the remainder is payable
upon collection. We cannot release the dress
without the full amount being paid. We accept cash, bank transfer, debit
and credit
cards.
Do you offer Credit?
Whilst we do not offer
credit as such, if you would prefer to pay for
your dress in instalments then this is possible.
We would still require 50% when you place your
order, then you can pay as much or as little as
you like each week / month until the full
payment is received. Upon full payment being
made the dress will be released to you.
Can I take my dress straight
away?
Generally no, the dresses are ordered in when you pay your deposit, however we do have a sale and off-the-peg range which are available to take away the same day. Wedding dresses can take up to 7-months from date of order, with prom dresses around a 5-month wait from date of order. Please discuss this when you come in for your fitting. We would
recommend you come in to choose your wedding dress 9-12 months before your big day to ensure we have the dress ordered for you and allow time for any adjustments to be made.
Where are you?
We are on Station Road in Knebworth.
Click here for directions.
Can I park at the shop?
Yes we have off street parking
available at the front of the shop
Can I just turn up?
Unfortunately not, you must book an appointment
to try on our dresses to ensure we give you 100% attention at all times and help
you find the perfect dress for your special occasion.
Opening Times
Monday 11:30 - 19:30 by appointment only
Tuesday 11:30 - 19:30 by appointment only
Wednesday 11:30 - 19:30 by appointment only
Thursday 11:30 - 19:30 by appointment only
Friday 11:30 - 17:00 by appointment only
Saturday 09:00 - 17:00 by appointment only
Sunday 10:00 - 16:00 by appointment only
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